Privacy Policy

Privacy Policy

Introduction
This Privacy Policy describes how Nishant Dhiman and its affiliates (collectively “Nishant Dhiman,” “we,” “our,” “us”) collect, use, share, protect, or otherwise process your information/personal data through our website https://bharatmedals.com/ (hereinafter referred to as the “Platform”). Please note that you may be able to browse certain sections of the Platform without registering with us.

We do not offer any product/service under this Platform outside India, and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information, or availing of any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions, and agree to be governed by the laws of India, including but not limited to the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.

Collection
We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. Some of the information we may collect includes, but is not limited to:

Personal data/information provided during sign-up/registration, such as name, date of birth, address, telephone/mobile number, email ID, and any other information shared as proof of identity or address.

Sensitive personal data (with your consent), such as bank account details, credit or debit card information, or biometric information like facial features, in accordance with applicable laws.

You always have the option to not provide information by choosing not to use a particular service or feature on the Platform.

We may also collect:

Information about your behavior, preferences, and transactions on the Platform.

Data shared with third-party business partners for transactions.

Please Note: When third-party business partners collect personal data directly from you, you will be governed by their privacy policies. Nishant Dhiman is not responsible for the privacy practices or content of third-party privacy policies.

Usage
We use personal data to:

Provide the services you request.

Enhance customer experience, troubleshoot problems, and resolve disputes.

Inform you about offers, products, and updates.

Detect and protect against errors, fraud, and criminal activity.

Conduct marketing research and analysis.

Enforce our Terms of Use and Privacy Policy.

Sharing
We may share your personal data:

Within our corporate group entities: For marketing purposes or service provision.

With third parties: Sellers, business partners, logistics providers, payment service providers, or government authorities, as required by law.

We will only share sensitive personal data in compliance with applicable laws and after ensuring appropriate safeguards.

Security Precautions
We adopt reasonable security practices to protect your personal data from unauthorized access, misuse, or loss. While we use secure servers, the transmission of information over the internet is not completely secure. Users are responsible for safeguarding their login credentials.

Data Deletion and Retention
You can delete your account through the settings on our Platform. Deletion will result in the loss of all account-related data. However, we may retain data if necessary to resolve grievances, comply with laws, or prevent fraud.

Your Rights
You can access, rectify, or update your personal data using the functionalities on the Platform.

Consent
By using the Platform or sharing your data, you consent to its processing in line with this Privacy Policy. You can withdraw consent by contacting our Grievance Officer. Note that withdrawal may restrict access to certain services.

Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in practices. Please review it periodically.

Contact:
Address: Barot Banal, Dist: Kangra, Himachal Pradesh, Pincode: 176022
Email: info@bharatmedals.com

+91 89880-75679
Time: Monday – Friday (9:00 AM – 6:00 PM)